Networking Operation Center will monitor the system’s network for critical situations and conditions that may require special attention to avoid impact on the network's performance.

The offering is to help:

• SaaS provider to offshore IT system administration
• Enterprise to outsource the infrastructure administration responsibilities of IT department. We support your

Business from 3 layers

• Second line support - Support on fixing emergencies to reduce down time
• Preventive maintenance - Preventive maintenance to proactively reduce and prevent down time
• Customized service - Engage and support operational solutions

In the first layer, a System Engineer checks the system status and report tickets of any issue. If this issue existed in KeDB (known error Database) and resolve solution available, we fix it accordingly. The second layer is TroubleShooter. If the issue is not in a KeDB, system engineer assigns it to troubleshooter. The third layer is Threat Research Analyst who is expert on system maintenance, will provide consulting service and support troubleshooter to fix issue and add it as known error into KeDB.

We track work tickets in JIRA. Client will ba able to view the status and what the engineers are working on.Our Networking Operation Center follows the work process below:



- 24 hour coverage can be provided by the team working in shifts.

Case Study for NOC

Price for NOC, the price also means 24 x 7 coverage by shifting working times within team

For more information, please Contact Us. We will respond to you within 1 business day.